COVID-19 Updates

last updated October 14, 2020

As of Wednesday, June 10, we have resumed pet resort operations.

In the interest of the safety and health of our staff and community, we have implemented some temporary changes to our operations.

Drop Off & Pick Up Procedure

Our lobby is now open, but only one customer will be allowed in at a time.

To help speed up the check in process, we would like to encourage discussion of stay details over email or phone as much as possible please.

We will not be accepting any items from home. This includes blankets, beds, toys, luggage, bones, etc. We will accept leashes into the resort.

Food Policy

We are no longer requesting people to use our in-house food over bringing their own. If you’d prefer to bring food from home for your dog, please have each meal portioned separately (per meal, per day) in Ziploc bags.

Mask Information

We will be wearing masks. It will be a huge help to us if masks are worn at home around your pet so they get used to them. There may be an adjustment to seeing us in them, and we don’t want them to be frightened.

Additionally, we ask that all customers please wear a mask while in our facility.


Thank you for your patience with these new protocols as we try to safely navigate the “new normal.” As things evolve, likely too, will our protocols. Make sure you have liked our Facebook Page to keep up with the latest updates.

We may be a member of a franchise, but we are a family-owned small business and your support means the world to us and our staff!

We can’t wait to see your pups!

Hours


monday - friday
7a - 7p
saturday
8a - 5p
sunday
10a - 5p

Location


2736 Product Dr.
Rochester Hills, MI 48309
get directions »